Phone: + 44 (0) 1844 320263 Email: EDMInsurance@edmgroup.com

Intelligent Claims & Case Management

Claims management software for property repair, building restoration and emergency response markets.

What is Pulse?

Pulse helps organisations improve their claims management process, providing visibility across your work in progress, eliminating inefficiency and increasing throughput capacity without adding staff. This applies to organisations of all sizes as Pulse can be used on a pay-as-you-use basis enabling smaller contractors to benefit as well as larger building repair networks and insurance companies.

At the core of Pulse is a centralised, sophisticated job management system, which can process claims across multiple lines of business from General Insurance to Commercial projects. The workflow and process automation includes electronic notifications, approvals and invoicing. A simple user interface improves productivity by eliminating errors and delays in claim processing and provides transparency to your organisation and its business partners.

Pulse enables you to easily track the status of claims across your entire organisation. Milestone targeting and Key Performance Indicators (KPI's) allow stakeholders to determine if service level agreements (SLA's) are being achieved, ensuring your business is performing within defined standards.

Delivered as a hosted on-demand service Pulse offers a significant cost saving against traditional IT solutions. You do not have to purchase a technical infrastructure and there is no large upfront software costs.